Global
Investigative
Solutions
ISI Claims delivers comprehensive investigative, medical, and claims management services to clients operating across the world's most complex environments.
Available wherever you need us — without exception.
For over a century of combined expertise, ISI Claims has been the trusted partner for insurance carriers, government entities, and multinational corporations facing complex international claims.
We handle workers' compensation, LHWCA, Defense Base Act, war hazard claims, Jones Act, Admiralty & Maritime, BTA, transportation, and emergency extractions — wherever your operations take you.
Built on three unshakeable pillars
Integrity
Every investigation, every report, every interaction is conducted with the highest ethical standards. We do not cut corners — our clients' trust is our most valuable asset.
Technical Excellence
Our specialists bring deep domain expertise across medical, legal, and investigative disciplines. We continuously invest in training, tools, and methodology for superior outcomes.
Professionalism
ISI Claims represents your organization as an extension of your own team — courteous, precise, and responsive at every touchpoint from initial inquiry to final report.
A complete suite of global services
Medical Case Management
End-to-end claimant medical coordination from initial case opening through full resolution, handled by specialists stationed worldwide.
Incident Investigations
Rigorous, impartial investigations that provide insurers with timely, detailed, and legally defensible findings on complex incidents worldwide.
Injury & Disability Investigations
Meticulous management of injury and disability matters covering every procedural requirement from documentation to field verification.
Death Claims Investigations
Compassionate yet thorough death claim investigations encompassing witness accounts, evidence gathering, and official documentation.
War Hazards
Specialized support for claims in conflict zones and high-risk territories, drawing on deep expertise in war hazard legislation and operations.
Labor Market Surveys
Expert vocational evaluations and comprehensive labor market data to support disability assessments across domestic and international jurisdictions.
Financial Services
Streamlined cross-border financial disbursement solutions enabling insurers to deliver funds to beneficiaries swiftly and securely.
Domestic & International Surveillance
Professionally planned surveillance operations, conducted lawfully and ethically to yield high-quality, admissible evidence.
Trusted by clients around the world
"ISI Claims handled our overseas incident with speed and thoroughness we simply hadn't encountered from any other provider. Their local expertise made all the difference."
"The medical case management team coordinated seamlessly across three countries simultaneously. Professional, communicative, and highly competent at every stage."
"We have relied on ISI Claims for Defense Base Act matters for several years. Their investigative reports consistently stand up to rigorous legal scrutiny."
Meeting the highest industry standards
ISI Claims maintains rigorous security and regulatory compliance across all operations, including SOC 1 and SOC 2 certification, providing clients confidence that their data and processes are handled to the highest applicable standards.
Ready to work with a partner you can rely on?
Reach out today and let our team put a century of combined expertise to work for your organization.
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